> ## Documentation Index
> Fetch the complete documentation index at: https://docs.flowla.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Troubleshooting

> Solutions to common issues with the Flowla MCP server.

## Switching to a different Flowla organisation

If you want to sign in to a different Flowla account or organisation:

1. Go to **Settings → Connectors**.
2. Find **Flowla** and click **Disconnect**.
3. Click **Connect** again and sign in with the account you want to use.

## Flowla does not appear in Settings → Connectors

1. Make sure you are on an up-to-date version of Claude Desktop or using
   [claude.ai](https://claude.ai) directly.
2. Search for **Flowla** in the connector directory under
   **Settings → Connectors** — published connectors are not pre-installed
   and must be added with **Connect**.
3. If the connection attempt fails, disconnect and try connecting again.

## Tools are not available in a conversation

If Flowla shows as **Connected** in **Settings → Connectors** but Claude
says the tools are unavailable:

1. Make sure Flowla is enabled for the current conversation in the tools
   picker — connectors can be turned on or off per conversation.
2. Start a **new conversation** — tools are loaded per session.
3. Check your internet connection — the MCP server is remote and requires
   network access.


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