> ## Documentation Index
> Fetch the complete documentation index at: https://docs.flowla.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Invite your team

> Add teammates to your Flowla workspace and manage their roles and permissions.

Getting your team into Flowla is quick. Go to **Settings → Team → Invite User** to add teammates. Admins can assign any role; Members can invite other Members only.

***

### Team permissions

Team permissions control what administrative actions a user can perform:

| Permission | Capabilities                                                                           |
| ---------- | -------------------------------------------------------------------------------------- |
| **Member** | Can create rooms and invite other Members. Cannot manage billing or deactivate users.  |
| **Admin**  | Full access — manage billing, deactivate users, invite admins, and change permissions. |

***

### User roles

User roles determine what a teammate can do within rooms:

| Role             | Capabilities                                                 |
| ---------------- | ------------------------------------------------------------ |
| **Room Creator** | Can create, edit, and manage rooms. Full room functionality. |
| **Viewer-Only**  | Can view rooms and analytics but cannot create or edit.      |

***

### How to invite a teammate

<Steps>
  <Step title="Go to Settings">
    In the top right, navigate to **Settings**.
  </Step>

  <Step title="Open Team">
    Click **Invite teammates** in the settings menu.
  </Step>

  <Step title="Click Invite User">
    Click the **Invite User** button.
  </Step>

  <Step title="Enter their email">
    Enter your teammate's email address.
  </Step>

  <Step title="Select their role">
    Choose their **User Role** (Admin, Member, or Viewer Only). Each role's permissions can be customised.
  </Step>

  <Step title="Send the invitation">
    Click **Send Invitation**.
  </Step>
</Steps>

They'll receive an email with a link to join the workspace.

<video autoPlay muted loop playsInline src="https://mintcdn.com/flowla/TmnjQuqPEAiABcEk/images/platform_&_admin/invite_user.mp4?fit=max&auto=format&n=TmnjQuqPEAiABcEk&q=85&s=d136499d080177cd02a40fd22c7d8bcd" data-path="images/platform_&_admin/invite_user.mp4" />

***

### What you can invite based on your permission level

### If you're a Member

You'll see a simple form to enter the email address. The new user is added with **Member** permissions and **Room Creator** role by default.

### If you're an Admin

You have full control over the new teammate's access:

* Choose between Member or Admin permissions
* Assign Room Creator or Viewer-Only role
* The invitation email includes your workspace name

***

### How to deactivate a teammate

If you need to revoke access (requires Admin permission):

1. Go to **Settings → Team**
2. Find the teammate in the list
3. Click on **Status**
4. Select **Deactivate**

<img src="https://mintcdn.com/flowla/TmnjQuqPEAiABcEk/images/platform_&_admin/deactivate_teammate.png?fit=max&auto=format&n=TmnjQuqPEAiABcEk&q=85&s=95b1830a8e3192ea613c1d0a9a397a15" width="1990" height="1050" data-path="images/platform_&_admin/deactivate_teammate.png" />

<Note>Deactivated users cannot log in or access Flowla, but their rooms and activity history remain intact. You can reactivate them later if needed.</Note>

***

### Managing existing team members

From the Team settings page, you can:

* **View all team members** — See everyone in your workspace
* **Change permissions** — Update Member/Admin status (Admin only)
* **Change roles** — Switch between Room Creator and Viewer-Only
* **Resend invitations** — For pending invites that weren't accepted
* **Deactivate/Reactivate** — Control account access

***

## Troubleshooting

<AccordionGroup>
  <Accordion title="I can't add a new team member">
    **Likely cause:** Seat limit reached, or the invite wasn't sent correctly.

    **Fix:** Check **Settings > Team** to see remaining seats. If at capacity, upgrade your plan. Otherwise, use the **Invite** button and ensure you're entering the correct email address.
  </Accordion>

  <Accordion title="I received an invite but can't join because it says my email already exists">
    **Likely cause:** You signed up independently with the same email before receiving the invite.

    **Fix:** Contact support. They can merge or migrate your existing account into the team workspace.
  </Accordion>

  <Accordion title="Someone signed up via Google SSO and created their own workspace instead of joining ours">
    **Likely cause:** No domain-based restriction is enforced by default.

    **Fix:** Flowla doesn't currently auto-assign users to a workspace based on email domain. Manage invites manually and contact support about SSO domain locking options.
  </Accordion>

  <Accordion title="How do I change my email address / I changed my domain and can't log in">
    **Likely cause:** Your account is tied to your old email address.

    **Fix:** Contact support with your old and new email addresses. They can update it manually.
  </Accordion>
</AccordionGroup>