> ## Documentation Index
> Fetch the complete documentation index at: https://docs.flowla.com/llms.txt
> Use this file to discover all available pages before exploring further.

# How contacts are added to rooms

> Contacts can appear in a room through several routes — manual, CRM sync, Autopilot, and more.

When you open a room's sidebar you may see contacts that were added automatically — not just ones you personally invited. This page explains every way a contact can end up in a room.

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## CRM sync

If you have HubSpot, Salesforce, or Attio connected and contact sync enabled, Flowla automatically pulls the contacts associated with a deal or opportunity into the corresponding room. No manual invite needed — the right stakeholders appear as soon as the sync runs.

* **HubSpot** — deal contacts are synced when contact sync is enabled in your [HubSpot integration settings](/integrations/HubSpot).
* **Salesforce** — opportunity contacts are synced via the [Salesforce integration](/integrations/SalesForce).
* **Attio** — deal contacts are pulled in via the [Attio integration](/integrations/Attio).

CRM-synced contacts show a **Not Invited** status until you explicitly send them an invitation.

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## Autopilot workflows

[Autopilot](/automations/automations-overview) can add contacts to a room as part of an automated workflow. Common scenarios:

* An **Add contact to room** action is triggered when a deal reaches a certain stage.
* A **Send room** action emails the room to a contact, adding them automatically.

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## Action item assignment

When you assign an [action item](/mutual-action-plans/actions-overview) to an external contact, that person is automatically added to the room so they can see and complete the task.

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## Manual addition

Team members can always add contacts directly:

1. Open the room sidebar.
2. Click **Add contact** and enter an email address.
3. Optionally send an invitation immediately.

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## Invited vs. Not Invited

Being added to a room is separate from being invited. A contact with **Not Invited** status has been added (e.g. via CRM sync) but has not yet received an invitation email. Use the **Invite** button next to their name to send one.

| Status      | Meaning                                     |
| ----------- | ------------------------------------------- |
| Not Invited | Added to the room, no invitation sent yet   |
| Invited     | Invitation email sent, room not yet viewed  |
| Pending     | Contact requested access, awaiting approval |
| Viewed      | Contact has opened the room                 |