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Only Admin users can create and manage custom roles — Members can invite teammates but cannot modify role settings.
Custom roles let you control exactly what each team member can see and do in Flowla — beyond the default Member and Admin options. This is useful when you want, for example, a role that can create rooms but can’t touch templates or billing.
1

Go to Settings

In the top right, navigate to Settings.
2

Open Team

Click Invite teammates in the settings menu.
3

Click Manage Roles

Select Manage Roles to see all existing roles.
4

Click Create New Role

Give your role a title and an optional description to help teammates understand its purpose.
5

Set permissions

Use the toggles to configure what this role can do across Rooms, Templates, Workflows, Roles, Users, and Billing. Toggle on only the permissions this role needs, then save.