Only Admin users can create and manage custom roles — Members can invite teammates but cannot modify role settings.
Custom roles let you control exactly what each team member can see and do in Flowla — beyond the default Member and Admin options. This is useful when you want, for example, a role that can create rooms but can’t touch templates or billing.
Go to Settings
In the top right, navigate to Settings.
Open Team
Click Invite teammates in the settings menu.
Click Manage Roles
Select Manage Roles to see all existing roles.
Click Create New Role
Give your role a title and an optional description to help teammates understand its purpose.
Set permissions
Use the toggles to configure what this role can do across Rooms, Templates, Workflows, Roles, Users, and Billing. Toggle on only the permissions this role needs, then save.