Credits power Flowla’s workflows and AI features. Each time a workflow action runs successfully, it uses a credit. Standard actions use 1 credit, AI actions use 2. Credits renew monthly with your billing cycle.
You can check your current usage at the bottom of the left sidebar.
Credit usage
| Action type | Credits used |
|---|
| Standard workflow action | 1 credit |
| AI action | 2 credits |
| Trigger | 0 credits |
Only successful actions consume credits. If an action fails, you won’t be charged.
Viewing your credits
Check your credit status at the bottom of the left sidebar:
- Current usage — Credits used this billing period
- Credit limit — Total credits available
- Reset date — When credits renew
What happens when you run out
When your organisation’s credits are exhausted:
- Workflows pause — Active workflows stop executing
- Queued actions wait — Pending actions remain queued until credits renew
- Triggers still fire — Events are captured, but actions don’t run
- Credits renew monthly — Full allocation is restored on your billing date
If you need credits before your renewal date, contact support to upgrade your credit package.
Credit limits by plan
| Plan | Monthly credits |
|---|
| Starter & Pro | 100 credits |
| Team | 10,000 credits |
| Enterprise | Custom / on-demand |
Tips to reduce credit usage
Filter your triggers
Configure triggers to only run for relevant objects. Use conditions to prevent unnecessary workflow runs.
Use break actions
Add conditional break actions to stop workflows early when criteria aren’t met, preventing downstream actions from consuming credits.
Consolidate actions
Combine multiple small workflows into efficient larger ones where possible.
Review workflow analytics
Monitor which workflows consume the most credits and optimise high-usage ones.
Book a workshop
Schedule a session with our team to optimise your workflows and reduce credit consumption.
