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TL;DR

Every Flowla room is built from two core elements: Sections and Pages. Together, they create a clear, guided experience for your customer. Think of a room like a website you build for each customer — sections are the chapters, and pages are where everything happens.

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Sections

Sections are the structural backbone of a room. They group related pages into logical steps or themes. Use sections to:
  • Organise the room into clear phases (e.g. Overview, Review, Next Steps)
  • Guide customers through a process in the right order
  • Keep the room easy to scan and understand
Each section can contain multiple pages.
Learn how to configure visibility, locking, and automation rules in Sections.

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Pages

Pages are where everything lives inside a section. When you click Add Block on a page, you choose what to put there — either content to inform your customer, or an action to drive them forward. Content blocks provide information and context:
  • Files and documents (PDFs, slides, proposals)
  • Videos and embedded links
  • Text blocks with explanations or instructions
  • Calendars for scheduling meetings
  • Forms for collecting information
Action blocks drive progress and engagement:
  • Scheduling a meeting
  • Filling out a form
  • Completing a task or confirming a step
  • Signing a document
  • Downloading a file
Content answers questions and explains value — customers consume it passively. Actions tell the customer what to do next and help move the process forward — they’re interactive and outcome-focused. Both live on the same page, so you can pair context with a clear next step in one place.
Learn how to add content and actions to pages in Pages.

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How they work together

ElementPurpose
SectionsDefine structure and organise the journey
PagesDeliver content and prompt action in one place
By combining sections and pages, rooms replace scattered emails and links with a single, clear, actionable space for your customer.
Start with 2–3 core sections per room to keep customers focused — you can always add more complexity as your process matures.

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Troubleshooting

Likely cause: No separate responsive layout editor is currently available.Fix: Flowla rooms are responsive by default but don’t currently support element-level breakpoints. Vote for this in the feature request board or contact support.