How to connect HubSpot
Choose your account
In the window that opens, select the account you want to use and click Choose Account.
You can connect your Flowla account with only one HubSpot account.
How to create a room from a HubSpot deal
Navigate to a deal
Find the Flowla card on the right-hand side of the deal. Learn more about creating rooms from templates.
Confirm the company
A window opens with the deal’s associated company pre-populated. If there’s no company on the deal, you can select or create one manually.
CRM sync features
- Contact sync controls: Two toggles in HubSpot settings let you independently control whether deal contacts are added to rooms and whether room contacts are pushed back to HubSpot deals
- Deal stage labels: HubSpot deal stage syncs as a human-readable label instead of an internal ID
- Stale variable fix: When the primary company or contact on a deal changes, all synced CRM variables refresh immediately — no more outdated names or fields showing the previous contact’s data
Meeting blocks
Meetings that auto-sync into your rooms can be surfaced directly as content blocks inside the editor.- Add a meeting list block to display all meetings linked to the room — automatically populated as new calls are matched
- Add a single meeting block to highlight a specific call, with title, description, date, and attendees
- Meetings are linked from the room, not duplicated — any update to the meeting data reflects everywhere it’s used
- The meeting list stays in sync automatically as new calls are matched
Mapping HubSpot properties to variables
Any HubSpot property — from deals, contacts, or companies — can be mapped to a Flowla variable and used anywhere in your rooms and templates.Select a HubSpot object
Search for or select the object you want to pull from: Deal, Contact, or Company.
Find the property
Browse or search for the specific property within that object (for example, Latest traffic source or any custom property on the object).
This works for any property on standard objects (Deal, Contact, Company), including custom properties you’ve added to those objects. For HubSpot custom objects, use an Autopilot workflow to pull the data instead — see HubSpot automations.
Disconnect HubSpot
Disconnect
In the popup window, navigate to the settings icon in the top right and select Disconnect.
What changes after disconnecting
- The corresponding room is no longer visible on each deal
- The Flowla card in HubSpot disappears
- Buyer engagement from rooms is no longer synced to HubSpot
What stays the same
- All previously identified stakeholders and their room activity history remain intact
- No new activity or contacts will sync going forward
Troubleshooting
HubSpot integration shows an error and returns to the integrations page
HubSpot integration shows an error and returns to the integrations page
Likely cause: OAuth token issue, or you were previously connected with a different account.Fix: Disconnect any existing HubSpot connection first, clear your browser cache, then reconnect. Make sure you’re authorising with the correct HubSpot account.
HubSpot integration stopped working / rooms can't be created from HubSpot
HubSpot integration stopped working / rooms can't be created from HubSpot
Likely cause: Token expiry or a permissions scope issue on the HubSpot side.Fix: Reconnect the integration in Settings > Integrations. If it worked before and suddenly stopped, re-authorise the connection from the HubSpot marketplace listing.
Can I pull custom fields from HubSpot into Flowla?
Can I pull custom fields from HubSpot into Flowla?
Yes — any property on a standard HubSpot object (Deal, Contact, or Company), including custom properties you’ve added to those objects, can be mapped through the Sync from HubSpot tab in CRM settings. See Mapping HubSpot properties to variables for the full steps.If you need to pull data from a HubSpot custom object (a non-standard object type), use an Autopilot workflow to build a custom sync — see HubSpot automations.
Is HubSpot integration available on the Starter plan?
Is HubSpot integration available on the Starter plan?
Likely cause: Integrations are gated by plan.Fix: HubSpot integration is available on Pro and above. Upgrade your plan in Settings > Billing to unlock it.