Why connect Gong?
- Share recordings in rooms — Buyers can review calls without digging through email
- Add context to deals — Include relevant conversations alongside your materials
- Improve handoffs — CS teams see exactly what was discussed during sales
- Reference key moments — Highlight specific calls in your follow-ups and proposals
How to connect Gong
Once connected, the integration is active for everyone on your Flowla team.
Adding Gong recordings to rooms
Buyers and teammates can:
- Watch the full recording
- Read the transcript
- See AI-generated summaries (if available in Gong)
Meeting notes auto-sync
Meeting recordings no longer need to be manually attached to rooms — Flowla now handles matching and syncing automatically.- Flowla detects when a meeting where your note taker has joined ends, and matches it to the right room based on participant emails and company
- Matched meetings are added to the room with no setup required
- To opt out, use the auto-sync toggle in the Gong integration settings
Use cases
Sales follow-ups
After a discovery call, share the recording in the room so stakeholders who couldn’t attend can catch up:- Embed the call recording
- Add your proposal below
- Include next steps as actions
CS handoffs
When transitioning from sales to customer success:- Include key sales calls in the onboarding room
- Give CS full context on customer expectations
- Reference specific moments from discussions
Multi-stakeholder deals
When new decision-makers join late in the process:- Share previous demos and calls
- Get everyone aligned without repeating meetings
- Show the full conversation history
Disconnect Gong
Existing embeds in rooms will no longer load after disconnecting.