Connect Gong to embed call recordings, transcripts, and AI insights directly in your rooms. Give buyers and teammates easy access to what was discussed.Documentation Index
Fetch the complete documentation index at: https://docs.flowla.com/llms.txt
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Why connect Gong
Gong captures valuable conversation insights. Connecting it to Flowla lets you:- Share recordings in rooms - Buyers can review calls without digging through email
- Add context to deals - Include relevant conversations alongside your materials
- Improve handoffs - CS teams see exactly what was discussed during sales
- Reference key moments - Highlight specific parts of calls in your follow-ups
How to Connect Gong
Once connected, the integration works for everyone on your Flowla team.
Adding Gong Recordings to Rooms
- Open the room where you want to add a recording
- Click Add Content
- Paste the Gong call link
- Flowla embeds the recording automatically
- Watch the full recording
- Read the transcript
- See AI-generated summaries (if available in Gong)
Use Cases
Sales Follow-ups
After a discovery call, share the recording in the room so stakeholders who couldn’t attend can catch up:- Embed the call recording
- Add your proposal below
- Include next steps as actions
CS Handoffs
When transitioning from sales to customer success:- Include key sales calls in the onboarding room
- Give CS full context on customer expectations
- Reference specific moments from discussions
Multi-Stakeholder Deals
When new decision-makers join late in the process:- Share previous demos and calls
- Get everyone aligned without repeating meetings
- Show the full conversation history
Disconnect Gong
To remove the integration:- Go to More → Integrations
- Find Gong and click Settings & More
- Click Disconnect
- Confirm your choice