Skip to main content
Connect Gong to embed call recordings, transcripts, and AI insights directly in your rooms. Buyers and teammates can review what was discussed without digging through email or the Gong dashboard.

​
Why connect Gong?

  • Share recordings in rooms — Buyers can review calls without digging through email
  • Add context to deals — Include relevant conversations alongside your materials
  • Improve handoffs — CS teams see exactly what was discussed during sales
  • Reference key moments — Highlight specific calls in your follow-ups and proposals
  • Feed REX: transcripts become the evidence behind deal scores, MEDDPICC, and signals
Gong auto-syncs: every new call is picked up automatically the moment it ends and matched to the right room. Each transcript is then read by REX to build Deal Score, MEDDPICC, and signals. See where REX’s data comes from.

​
How to connect Gong

1

Get your Gong API credentials

In Gong, go to Company Settings → API and generate API credentials.
2

Open Integrations

In the left sidebar, click Integrations.
3

Find Gong

Locate Gong in the Notetaker section and click Connect.
4

Enter API credentials

Paste your Gong API key and secret.
Once connected, the integration is active for everyone on your Flowla team.

​
Adding Gong recordings to rooms

1

Open the room

Open the room where you want to add a recording.
2

Click Add Content

Click Add Content.
3

Paste the Gong call link

Paste the Gong call link. Flowla embeds the recording automatically.
Buyers and teammates can:
  • Watch the full recording
  • Read the transcript
  • See AI-generated summaries (if available in Gong)

​
Meeting notes auto-sync

Meeting recordings no longer need to be manually attached to rooms — Flowla now handles matching and syncing automatically.
  • Flowla detects when a meeting where your note taker has joined ends, and matches it to the right room based on participant emails and company
  • Matched meetings are added to the room with no setup required
  • To opt out, use the auto-sync toggle in the Gong integration settings

​
Use cases

​
Sales follow-ups

After a discovery call, share the recording in the room so stakeholders who couldn’t attend can catch up:
  • Embed the call recording
  • Add your proposal below
  • Include next steps as actions

​
CS handoffs

When transitioning from sales to customer success:
  • Include key sales calls in the onboarding room
  • Give CS full context on customer expectations
  • Reference specific moments from discussions

​
Multi-stakeholder deals

When new decision-makers join late in the process:
  • Share previous demos and calls
  • Get everyone aligned without repeating meetings
  • Show the full conversation history

​
Disconnect Gong

1

Open Integrations

In the left sidebar, click Integrations.
2

Find Gong

Find Gong and click Settings & More.
3

Disconnect

Click Disconnect and confirm your choice.
Existing embeds in rooms will no longer load after disconnecting.